FINXERA, INC. // PRIVACY STATEMENT
This document describes how Finxera will handle the information you provide when enrolling into the CFTPay service.
| FACTS | WHAT DOES FINXERA DO WITH YOUR PERSONAL INFORMATION? |
|---|---|
| Why ? | Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do. |
| What ? | The types of personal information we
collect and share depend on the product or service you have with us.
This information can include:
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| How ? | All financial companies need to share customer's personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customer's personal information; the reasons Finxera chooses to share; and whether you can limit this sharing. |
| Reasons we can share your personal information | Does Finxera | Can you limit this sharing? |
|---|---|---|
| For our everyday business purposes : such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus | Yes | No |
| For our marketing purposes : to offer our products and services to you | Yes | No |
| For joint marketing with other financial companies | Yes | No |
| For our affiliates everyday business purposes : information about your transactions and experiences | Yes | No |
| For our affiliates everyday business purposes : information about your creditworthiness | Yes | Yes |
| For our affiliates to market to you | Yes | Yes |
| For non-affiliates to market to you | Yes | Yes |
| To limit our sharing |
Please note : If you are a new customer, we can begin sharing your information 30 days from the date we sent this notice. When you are no longer our customer, we continue to share your information as described in this notice. However, you can contact us at any time to limit our sharing. |
| Questions? |
Call 1-888-348-4543 or
email [email protected] |
| Who we are | |
|---|---|
| Who is providing this notice? | Finxera, Inc. Crossroads Financial Technologies and CFTPay are services of Finxera, Inc. |
| What we do ? | |
|---|---|
| How does Finxera protect my personal information? | To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings, restricting access to your personal and account information to those employees who need to know that information security and privacy procedures. |
| How does Finxera collect my personal information? | We collect your personal information, for example, when you
|
| Why can't I limit all sharing? | Federal law gives you the right to limit only
|
| What happens when I limit sharing for an account I hold jointly with someone else? | Your choices will apply to everyone on your account |
| Definitions | |
|---|---|
| Affiliates | Companies related by common ownership or control. They can be financial and nonfinancial companies.
|
| Nonaffiliates | Companies not related by common ownership or control. They can be financial and nonfinancial companies.
|
| Joint marketing | A formal agreement between nonaffiliated financial companies that together market financial products or services to you.
|
| Other Important Information |
| Use of the www.cftpay.com Website: When you use the www.cftpay.com website, your login information is collected and stored, including your IP address, browser type, domain names, access times, and login information. This information is used for the monitoring, operations, and quality assurance of the services offered on the site. The site may also store “cookies” on your computer hard drive, to help you personalize your online experience. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you. Online Security: The www.cftpay.com website uses industry-standard encryption technologies when receiving consumer sensitive data. Our secured server supports 128-bit encryption, depending on the user's web browser. California Residents: You may allow our sharing of information with nonaffiliated third parties and limit our sharing of information for joint marketing with other financial companies and for our affiliates' everyday business purposes by following the instructions in the enclosed "Important Privacy Choices for Consumers" notices. Texas Residents: If you have a complaint, first contact the customer service support staff of Finxera, Inc. at 1-888-348-4543 (toll free). If you still have an unresolved complaint regarding the company's money transmission or currency exchange activity, please direct your complaint to: Texas Department of Banking, 2601 North Lamar Boulevard, Austin, Texas 78705, 1-877-276-5554 (toll free),www.dob.texas.gov Vermont: Under Vermont law, we will not share information we collect about Vermont residents with companies outside of our corporate family, unless the law allows. We may share information without your consent, to service your accounts or under joint marketing agreements with other financial institutions with which we have joint marketing agreements. We will not share information about your creditworthiness within our corporate family except with your consent, but we may share information about our transactions or experiences with you within our corporate family without your consent. |
| Mail-in Form | ||||||||||||||
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| Leave Blank OR [If you have a joint account, your choice(s) will apply to everyone on your account unless you mark below.
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Mark any/all you want to limit:
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